Incidents reported on status page for Oliver Software, Inc. https://oliver.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/65303e6383192c5b1de8125e049be786.png https://oliver.betteruptime.com/ en https://oliver.betteruptime.com/incident/876736 Thu, 23 Apr 2026 22:06:00 -0000 https://oliver.betteruptime.com/incident/876736#064e7d685c2af013e53320628c233f7541c1cfb3440f673ea9bbfe346b35dae9 The 3rd-party vendor has resolved the issue, and real-time PIMS sync for affected on-premise PIMS has been restored. https://oliver.betteruptime.com/ Thu, 23 Apr 2026 17:42:15 +0000 https://oliver.betteruptime.com/#6aa79785752c785fc6d5207f9fffb897c16720afd257fd9036862db227ee4cc4 Practice Data recovered https://oliver.betteruptime.com/ Thu, 23 Apr 2026 17:37:15 +0000 https://oliver.betteruptime.com/#6aa79785752c785fc6d5207f9fffb897c16720afd257fd9036862db227ee4cc4 Practice Data went down https://oliver.betteruptime.com/incident/876736 Thu, 23 Apr 2026 16:29:00 -0000 https://oliver.betteruptime.com/incident/876736#6ac60b892ceeccae3c0befe048b09169c727f7e9e4aabd93fb0bc868347fd4a0 The 3rd-party service for Oliver's on-premise PIMS connections has not yet been able to resolve the outage causing an interruption to Oliver's syncing ability. We are exploring alternatives and hope to receive an update from them soon. https://oliver.betteruptime.com/incident/876736 Wed, 22 Apr 2026 22:34:00 -0000 https://oliver.betteruptime.com/incident/876736#d4d0368fa57f6b3484ea8f1ac4b79c015130a4049ed86d7aa2e70a7541978a76 The 3rd-party service for Oliver's on-premise PIMS connections has provided an update stating they hope to restore sync services by Thursday morning. Please contact Oliver support for any questions. https://oliver.betteruptime.com/incident/876736 Wed, 22 Apr 2026 15:38:00 -0000 https://oliver.betteruptime.com/incident/876736#87f703bbe03661e5cf190d111558c7dc28058e18de05da0378eaebe0ee4c5c17 3rd-party partner has acknowledged the issue and is working on it. https://oliver.betteruptime.com/incident/876736 Wed, 22 Apr 2026 13:26:00 -0000 https://oliver.betteruptime.com/incident/876736#8bd492e419008bcdad2542fbf98c88f6e24e642519014c7378a166669cba8831 3rd-party degraded PIMS writeback performance for on-premise PIMS. The issue from yesterday has returned, and we have informed the 3rd-party provider of the recurring issue. We will provide updates periodically until fixed. https://oliver.betteruptime.com/incident/876736 Wed, 22 Apr 2026 01:27:00 -0000 https://oliver.betteruptime.com/incident/876736#ac0e4a500a1abe4d0751ddaa1fbc161484f81a52e93e2c0fdcd780be261c0e6b The 3rd-party service has resolved the issue with on-premise PIMS integrations. https://oliver.betteruptime.com/incident/876736 Tue, 21 Apr 2026 21:39:00 -0000 https://oliver.betteruptime.com/incident/876736#a2f369b7191d0a3911dbaf57014ab74fedf3562039eebd42c93190ed34a0fbdd We are awaiting further updates and an ETA. https://oliver.betteruptime.com/incident/876736 Tue, 21 Apr 2026 18:34:00 -0000 https://oliver.betteruptime.com/incident/876736#9a4e643e1a464abaa56ca5e769a7c4c41a09c12c8b70468573aa12e0e0354f90 Degraded PIMS writeback performance for on-premise PIMS due to an issue with a 3rd-party company Oliver depends on. The 3rd-party has acknowledged the issue and is working on a fix. https://oliver.betteruptime.com/incident/791070 Fri, 19 Dec 2025 21:28:00 -0000 https://oliver.betteruptime.com/incident/791070#a98a4afc6f8e3593dd45f8ce62761a6a0a7512da5337cba44b41df25187a9fd9 All residual issues have been resolved. https://oliver.betteruptime.com/incident/791070 Fri, 19 Dec 2025 20:00:00 -0000 https://oliver.betteruptime.com/incident/791070#f4b51e5d8f92be9ddca1ab6bf9275f30fa14dcbc4eeff991c2e048b4e5545c38 Most services have been restored following the earlier outage. We are continuing to monitor systems and address any remaining issues. https://oliver.betteruptime.com/incident/791070 Fri, 19 Dec 2025 18:30:00 -0000 https://oliver.betteruptime.com/incident/791070#8bcae28c3be9fb564a927b95d75f8804ad9a665f933a59eb209b06eb2e4e78a8 We have identified an issue causing issues with the Oliver portal. Our team is looking into the resolution now. https://oliver.betteruptime.com/incident/457779 Fri, 08 Nov 2024 04:00:10 -0000 https://oliver.betteruptime.com/incident/457779#86b3058042bd39997840b988994c717402d776f084f370bab9253cfd76beeb33 Parts of Oliver may be unavailable for a short time. Maximum expected downtime is 20 minutes. https://oliver.betteruptime.com/incident/455956 Thu, 07 Nov 2024 04:20:00 -0000 https://oliver.betteruptime.com/incident/455956#e6ee4c23d69bb0ede7565e33e3945275895016de123ec0a1db49bd5ec7da205f Many parts of Oliver may be unavailable for a short time. Maximum expected downtime is 20 minutes. https://oliver.betteruptime.com/incident/421934 Sat, 31 Aug 2024 04:34:00 -0000 https://oliver.betteruptime.com/incident/421934#d14cc5a0b98ff7e52558180a08b9109a7b19d78a408d264ebf9a6247683afb7f Maintenance completed https://oliver.betteruptime.com/incident/421934 Sat, 31 Aug 2024 04:20:00 -0000 https://oliver.betteruptime.com/incident/421934#e12ba7e30b6248359c9f530fea278d7d3aef240d2f680c1d5d3632c038b00cf6 Oliver may not work as expected during this time. https://oliver.betteruptime.com/incident/380210 Thu, 06 Jun 2024 02:20:00 -0000 https://oliver.betteruptime.com/incident/380210#0b90872dbe3c531378e4b313313b7b377a5656a7db5ada4010284587eb06ebc8 Performing system upgrades